Holy Late Fees, Citibank!!
August 2, 2006
I’ve been receiving notices for unspecified Citi credit cards. I have 5 cards with them, and only regularly use one, the others are for BTs [2], emergencies [1] and to maximize the Credit Protection retention program for ten bucks a month [1]. I could only be bothered to skim it for any details that would pertain to me and found that they’re increasing late fees to THIRTY NINE DOLLARS. Not that I ever worry about paying late but IF you did, they’d hit you with a basically 40 dollar fee!! Also, they would then increase your APR to prime rate plus a gazillion%. On all your cards. So, all it takes is one misstep, folks.
That being said, I’ve had mental technical errors before and kind of forgot to send my e-payment on that due date (I can’t help it, I like to keep the money in a high interest savings account until the last possible second. Also I forget what day it is a lot, too.) When that happens, invariably I’ll have trouble getting my browser to work. I’ve called Citi and explained that I had problems sending the payment through and they’ve processed the payment over the phone with no fee. I’ve only had to do that a couple of times, but they were very nice about it and I didn’t get hit with a late fee or any other fee. I don’t know if that’s because I have so many cards/accounts with them, but there it is.
