By: Revanche

Asking for my money back

June 4, 2008

On my bank and grocery run today, I swung by the customer service desk to ask if they still had their produce guarantee. I wasn’t decided if I wanted new oranges or my money back, but I just wanted those oranges outta my house. The gal at the counter seemed to think she had to look it up, but the produce fella was on top of the things and waved me over after he peeked at my creepy mutant orange evidence.

Not only did he pick out a few really nice large navels to replace the two puny specimens I’d brought back, he took the time to explain how to pick better oranges next time. Then he whipped out a knife and cut a chunk of a third orange he’d picked out for me to sample, and explained that the dryness in that orange was due to coldboxing. It’s a similar dehydrating effect to having frozen fruit after it’s thawed where the moisture leaves the fruit during the thawing process, except not to that melty extreme.

And then he took me back to the cashiers and asked them to refund me however much I’d paid. Of course I was honest about the amount, but he never asked me for a receipt, none of them did, so his assumption that I’d be honest was appreciated. It’s a gracious gesture I didn’t expect at all, really, since he’d already replaced my oranges.

It was well worth the trip: I get my Vit C tomorrow, and two dollars to stash in my wallet for emergencies. Won’t get me too far but I’m not complaining! 🙂