By: Revanche

Vs: Time Warner Cable

November 5, 2006

My high-speed internet/cable pricing wars are nearing conclusion for the next twelve and six(?) months, respectively, as of November 3rd.

The Verizon switch has cut the internet bill from $44.95 to $14.95 per month [with a one time shipping/handling fee that I couldn’t avoid of $23]. Savings: [$7 the first month, $30 thereafter.] Oh, actually, we should also have a 1st month’s credit due to the problems we had getting the internet to work at all. I will definitely have to double check the bill to make sure that was properly applied.

The cable part of the bill is a little more complicated. Time Warner doesn’t consider the old Adelphia customers their “new” customers, so we’re not eligible for their six-month introductory promotion pricing of $29.99. I figured I’d just call them up, let them know that I’m planning to cancel unless they’re prepared to do something for me and hope for the best. Not the best strategy I’ve ever hatched, no. BUT, I spoke with a sales rep who, literally, spoke my language and offered me something I hadn’t even considered asking for: knowing that I had already set up a new internet service, he suggested that I switch my two services to their bundled package offering at $67.32 and then just call to cancel the internet service at a later date, while retaining the lower rate for cable. When PaDucky called to cancel the internet service, the new balance was reduced to $32.96 “from now on” as the CSR stated. Now, because they bill a month in advance, I just need to make sure that I’m getting an updated bill and that the pricing package I opted for doesn’t expire since it -technically – wasn’t called a promotion. And I just realized that we missed our scheduled installation because of a death in the family. So I guess I’m going to have to spend some more time on the phone — as if I wasn’t looking for a reason NOT to do my work. Lazy!

So our internet and cable bill should be going from: 96.64 per month to (32.96+$15) = 47.96!

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