By: Revanche

Reducing static expenses: internet services

May 29, 2008

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Had a nice chat with my ISP this morning. They’ve been increasing my bill from the promotional $14.95 to $17.99, and now to $21.99. I politely let the cancellation department know that I’m not happy with the sporadic billing that increases every so often without warning, and I’ve not been particularly satisfied with their service, so I’m considering other service providers. Before I change, though, I’d like to give them a chance to keep my business.

Without skipping a beat, the CSR offered me the cheapest price on the current service I have: $14.95 for a year, with a free month. I can totally live with that. I should be expecting a partial credit on my bill for this month since they bill a month ahead, and a free month next, and $14.95 thereafter.

There were a couple of collect calls on the phone bill, and while I’m not going to get into the details or get upset, I’m putting a stop to that immediately. I’m going to have to get the phone bill transferred to my name first since it’s still in my brother’s name, go figure, the guy who’s not paid a bill ever, and then block all incoming collect calls.

Nice to get all that out of the way.

2 Responses to “Reducing static expenses: internet services”

  1. Sense says:

    argh, random charges. and that sucks that your bro is getting credit for timely bill paying when he is not the one paying…

  2. ~sense~ They’re aggravating, I’m just happy that some of them were reducible. I was worried that they’d just keep creeping up.
    I’d be happy to let him have this little bit of credit without paying the bills if HE wasn’t making the situation worse … grrr….

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